The connective tissue between systems that were never designed to talk.

Overview

Integration is a product decision, not just plumbing.

Two systems can be connected in a dozen ways, and the choice has consequences that outlive the project. Point-to-point is fast and becomes a web. An API layer costs more up front and keeps you able to replace either side later.

We make that choice explicitly, with the reasoning written down, because the cost of getting it wrong shows up two years later when someone needs to swap the CRM.

The same applies to what happens when things fail. Retries, idempotency, dead-letter handling and reconciliation are not edge cases in integration work — they are the job.

What you get

• Integration architectureThe connection map, the chosen pattern and the reasoning — including what we deliberately did not do.
• API specificationDocumented, versioned interfaces with authentication, error contracts and consumer guidance.
• Automated pipelinesBuild, test and deploy automation across environments, with rollback.
• Observability baselineLogs, metrics, health checks and alerts that map to real failure modes.
• RunbookWhat to do when it breaks at 2am, written for someone who did not build it.